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Customer Experience

With our extensive industry knowledge and team experience, we recognize the significance of agile thinking and ongoing innovation.

From fledgling businesses to established multinational conglomerates, we power innovation for all of our clients. In order to help your company develop and change, we are experts in creating solutions that improve the client experience.

Managed Services Provider (MSP)

Extending Our Delivery Models to Meet Growing Needs Through Managed, Project-Based, and Outsourced Programs

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Supply Chain Management

If you provide your suppliers with the resources they need to succeed, they will turn into an indispensable asset to help your company grow.

Services Procurement

We improve procurement's role through effective, compliant services so you can finish projects swiftly and trust suppliers.

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Recruitment Process Outsourcing

Make strategic use of our recruiting skills to source and manage your people.

Direct Sourcing Solutions

Hire qualified strategic resourcing professionals for short-term, long-term, or temp-to-hire positions with MERCID.

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Find out more about our Customer experience (CX).

Talk to an expert in digital customer experience right now.

MERCID

Mercid has been at the forefront of creating and executing AI solutions and digital transformation services for complex problems in a wide range of industries. With our assistance, companies in several sectors can leverage machine learning and natural language processing to enhance decision-making capabilities across industries

We provide a variety of AI-powered Product and services, including as chatbots, machine learning platforms, predictive analytics tools, and our AI product development and custom Digital AI solutions are always evolving. 

Our Global Delivery Centers :

  • Texas, USA.

  • Chennai, INDIA.

  • Melbourne, AUSTRALIA

  • Ontario, CANADA

Our Services

AI Data Solutions

Digital Services 

Consulting

Customer Experience

Managed Service Provider Solutions

Services Procurement (SOW)

Supply Chain Management

Recruitment Process Outsourcing Solutions

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MERCID Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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