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LLM Observability

LLM observability is the practice of monitoring, tracing, and evaluating the behavior of large language models during inference and across system pipelines, to ensure:

  • Performance (latency, uptime)

  • Correctness (output quality, factuality)

  • Safety (toxicity, hallucinations)

  • Explainability (understanding how/why a response was generated)

Benefits

  • Faster debugging of bad generations

  • Trust & safety through toxic/harmful content detection

  • System optimization by analyzing latency, tool usage

  • Regulatory compliance via traceability and audit logs

  • Better user experience by tuning prompts or chains based on evals

LLM Observability

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Monitoring

What to Monitor:

  • Latency & throughput: Time taken to generate a response.

  • Token usage: Input/output token counts and costs.

  • Model health: Timeouts, failures, token rate limits.

  • User behavior: Query patterns, retry loops, dissatisfaction signals.

  • Abuse detection: Prompt injections, jailbreak attempts.

Tooling & Implementation:

  • Set up dashboards (e.g., in Grafana, Datadog) for latency, cost, usage metrics.

  • Log inputs/outputs, token counts, and rate-limit errors.

  • Integrate with APIs from OpenAI, Anthropic, or open-source models (e.g., LangChain, LlamaIndex).

2

Tracing

What to Monitor:

  • Latency & throughput: Time taken to generate a response.

  • Token usage: Input/output token counts and costs.

  • Model health: Timeouts, failures, token rate limits.

  • User behavior: Query patterns, retry loops, dissatisfaction signals.

  • Abuse detection: Prompt injections, jailbreak attempts.

Tooling & Implementation:

  • Set up dashboards (e.g., in Grafana, Datadog) for latency, cost, usage metrics.

  • Log inputs/outputs, token counts, and rate-limit errors.

  • Integrate with APIs from OpenAI, Anthropic, or open-source models (e.g., LangChain, LlamaIndex).

3

Evaluations (Evals)

What to Monitor:

  • Latency & throughput: Time taken to generate a response.

  • Token usage: Input/output token counts and costs.

  • Model health: Timeouts, failures, token rate limits.

  • User behavior: Query patterns, retry loops, dissatisfaction signals.

  • Abuse detection: Prompt injections, jailbreak attempts.

Tooling & Implementation:

  • Set up dashboards (e.g., in Grafana, Datadog) for latency, cost, usage metrics.

  • Log inputs/outputs, token counts, and rate-limit errors.

  • Integrate with APIs from OpenAI, Anthropic, or open-source models (e.g., LangChain, LlamaIndex).

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MERCID

Mercid has been at the forefront of creating and executing AI solutions and digital transformation services for complex problems in a wide range of industries. With our assistance, companies in several sectors can leverage machine learning and natural language processing to enhance decision-making capabilities across industries

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