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Consulting

Use creativity and creative thinking to carve out that competitive advantage.

Our consulting services are made to go deeply into strategy, analytics, reporting, knowledge management, roadmaps, and more for optimum impact. Transformation, enablement, evolution, or whatever term you want to use, we have committed teams working throughout the globe and technology specialists who know how to use innovation to build brand value

CX Consulting

Improve corporate productivity and CX results by improving the agent and customer experiences.

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Digital Consulting

Create your digital roadmap with human-centered design and customer-centric
methods.

GenAI Acceleration

The GenAI accelerator program can find use cases, develop effective risk mitigation measures, and offer a customized prototype to show the value of AI to your company with a path-to-production focus.

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Find out more about our Consulting Services.

Talk to an expert in digital customer experience right now.

MERCID

Mercid has been at the forefront of creating and executing AI solutions and digital transformation services for complex problems in a wide range of industries. With our assistance, companies in several sectors can leverage machine learning and natural language processing to enhance decision-making capabilities across industries

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We provide a variety of AI-powered Product and services, including as chatbots, machine learning platforms, predictive analytics tools, and our AI product development and custom Digital AI solutions are always evolving. 

Our Global Delivery Centers :

  • Texas, USA.

  • Chennai, INDIA.

  • Melbourne, AUSTRALIA

  • Ontario, CANADA

Our Services

AI Data Solutions

Digital Services 

Consulting

Customer Experience

Managed Service Provider Solutions

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Supply Chain Management

Recruitment Process Outsourcing Solutions

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MERCID Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

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