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AI-powered preferred partnerfor customer experience

Using AI and other strong digital technologies, along with our skilled workforce, to create dynamic digital customer experiences for the companies we work with.

Unlock remarkable client experiences with cutting-edge digital solutions.

AI Data Solutions

Integrate our highly skilled human labor, top-notch technology, and dynamically configurable quality processes into your models to enhance them.

AI DATA

Digital Services

Set up a digital foundation ready for apps, automation, and analytics by utilizing our entire range of technologies.

Digital Solutions

Customer Experience

Acquire a cutting-edge CX infrastructure with the help of motivated staff, cutting-edge tools, and sophisticated technology.

Business Team

Consulting

Optimize the customer journey and the internal workflows required to power your business.

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Personalized Solutions that assist with the entire digital CX process

More than 250 businesses that depend on a positive customer experience for their success are among our clientele.

See our industry experience 

Technology

Retail

Hospitality

Transportation

Healthcare

Manufacturing

BFSI

Automotive

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Sufficient data is necessary for high-performing AI.

For your machine learning models to be trained, clean, high-quality data is essential. Our global community of one million AI specialists receives AI training data at scale from us.

Thought-provoking perspectives on digital CX

Intelligent experiences powered by AI

Encouraging your adventure with generative AI

To hear thought leaders address the most important issues facing digital CX today, tune in to Mercid's podcast, Questions for now.

Meet your essential CX business demands more quickly than ever before with our end-to-end customer experience solution, powered by generative AI.

Discover how our powerful AI Data Solutions, which include content creation, dataset engineering, model validation, and more, can support your generative AI endeavors.

Hiring Solutions

Experience the innovative recruitment intelligence

Hiring needs more quickly, strategically & Cost effective than ever is an advantage of IAMhr.

Mercid Team

Putting people first in everything we do

We have meticulously developed our compassionate culture over the course of more than 12 years by making sure that new hires, clients, and our daily operations are all a good fit and aligned. Our distinct methodology is known as our Culture Value Chain, which establishes a link between improved business outcomes and corporate culture.

Clients, Who Trust Us
 

Working with us will pave the way for a new way of working, as well as a new way of building and growing.

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Together, let's foster CX innovation.

Find out how we can change your company's customer experience right now.

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