All-encompassing DX and CX solutions
Next-generation digital solutions drive innovation in the customer experience.
Using next-generation digital solutions, we design, develop, and deliver high-tech, high-touch customer experiences that support any stage of business growth. Using the world's top technical and customer experience teams, we concentrate on high-value engagements.
WHO WE ARE
Building with boundless impact in mind
Mercid has been at the forefront of creating and executing AI solutions and digital transformation services for complex problems in a wide range of industries. With our assistance, companies in several sectors can leverage machine learning and natural language processing to enhance decision-making capabilities. These sectors include transportation, healthcare, banking, manufacturing, and retail.
Our team consists of seasoned AI researchers and engineers that are committed to developing cutting-edge, morally sound solutions. Embracing diversity and inclusion in our recruiting and business operations is a top priority, and we are dedicated to being open and accountable in all that we do.
We provide a variety of AI-powered product and services, including as chatbots, machine learning platforms, predictive analytics tools, and our AI product development and custom AI solutions are always evolving. Our mission is to assist clients in realizing their maximum potential by leveraging the capabilities of artificial intelligence and to ensure that businesses of all sizes and in all industries have access to these benefits.
OUR SERVICES & SOLUTIONS
AI Data Solutions
Integrate our highly skilled human labor, top-notch technology, and dynamically configurable quality processes into your models to enhance them.
Digital Services
Set up a digital foundation ready for apps, automation, and analytics by utilizing our entire range of technologies.
Consulting
Optimize the customer journey and the internal workflows required to power your business.
Customer Experience
Full range of features carefully created to improve all parts of your customer experience (CX) business.
Putting people first in everything we do
We have meticulously developed our compassionate culture over the course of more than 12 years by making sure that new hires, clients, and our daily operations are all a good fit and aligned. Our distinct methodology is known as our Culture Value Chain, which establishes a link between improved business outcomes and corporate culture.
Clients, Who Trust Us
Working with us will pave the way for a new way of working, as well as a new way of building and growing.
