Using AI and other strong digital technologies, along with our skilled workforce, to create dynamic digital customer experiences for the companies we work with.
Unlock remarkable client experiences with cutting-edge digital solutions.
AI Data Solutions
Integrate our highly skilled human labor, top-notch technology, and dynamically configurable quality processes into your models to enhance them.
Customer Experience
Acquire a cutting-edge CX infrastructure with the help of motivated staff, cutting-edge tools, and sophisticated technology.
Digital Services
Set up a digital foundation ready for apps, automation, and analytics by utilizing our entire range of technologies.
Consulting
Optimize the customer journey and the internal workflows required to power your business.
Personalized Solutions that assist with the entire digital CX process
More than 250 businesses that depend on a positive customer experience for their success are among our clientele.
See our industry experience
Technology
Retail
Hospitality
Transportation
Healthcare
Manufacturing
BFSI
Automotive
Sufficient data is necessary for high-performing AI.
For your machine learning models to be trained, clean, high-quality data is essential. Our global community of one million AI specialists receives AI training data at scale from us.
Thought-provoking perspectives on digital CX
To hear thought leaders address the most important issues facing digital CX today, tune in to Mercid's podcast, Questions for now.
Intelligent experiences powered by AI
Meet your essential CX business demands more quickly than ever before with our end-to-end customer experience solution, powered by generative AI.
Encouraging your adventure with generative AI
Discover how our powerful AI Data Solutions, which include content creation, dataset engineering, model validation, and more, can support your generative AI endeavors.
Putting people first in everything we do
We have meticulously developed our compassionate culture over the course of more than 12 years by making sure that new hires, clients, and our daily operations are all a good fit and aligned. Our distinct methodology is known as our Culture Value Chain, which establishes a link between improved business outcomes and corporate culture.
Clients, Who Trust Us
Working with us will pave the way for a new way of working, as well as a new way of building and growing.
